Returns & Refunds Policy
At Roseland Furniture, we want you to love your new home additions, which is why we offer a straightforward 30-day return policy for any items in their original condition. If you are not completely satisfied with your purchase, our team is here to ensure a smooth and hassle-free collection or return process.
Return Process
- 1.Initiate Your Return
Contact our customer service team within 30 days of delivery with your order number and reason for return to receive your authorization.
- 2.Prepare the Item
Ensure the furniture is disassembled, if applicable, and securely repacked in its original packaging to prevent damage during transit.
- 3.Schedule Collection
We will arrange a convenient date for our specialized furniture couriers to collect the item directly from your home.
- 4.Receive Your Refund
Once the item is inspected at our warehouse, we will process your full refund back to your original payment method within 5-7 business days.
