Frequently Asked Questions
Everything you need to know about shopping with Roseland Furniture
What are your delivery options and timeframes?
We offer standard and premium room-of-choice delivery. Estimated timeframes vary by collection, typically ranging from 3 to 10 working days for in-stock items. You will receive a tracking link once your furniture leaves our warehouse.
Do you offer furniture assembly services?
Many of our items, such as our oak sideboards and chests of drawers, arrive fully assembled. For items requiring assembly, such as bed frames or dining tables, clear instructions and hardware are included in the box.
What is your return policy for furniture?
We offer a 30-day peace of mind return policy. If you are not completely satisfied with your purchase, you can return it in its original packaging. Please note that a collection fee may apply for large furniture items.
Is your wood sustainably sourced?
Quality and sustainability are core to our values. We work closely with our manufacturers to ensure that all solid wood and veneers used in our furniture collections are sourced from responsibly managed forests.
Can I request wood samples before purchasing?
Yes, we understand the importance of matching tones with your existing decor. You can request free wood swatches for most of our signature ranges directly through our product pages.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and offer flexible financing options through Klarna and Clearpay to help you spread the cost of your home investment.